CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
The World Bank is a major driver of good practices in consumer protection in financial services. It has prepared an initial set of good practices in financial consumer protection as a diagnostic tool for identifying priorities for future reform in financial consumer protection.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
The provision of increasing amounts of new and innovative financial products as well as the expansion of access to credit and financial services is expected to prove beneficial to European consumers. However, the lack of financial education and literacy paired with insufficient information and advice may cause consumers to take unreasonable transaction decisions, potentially leading to financial difficulties and over-indebtedness.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
New technologies change retail banking. For consumers such technologies allow the conduct of financial transactions regardless of location and time. For banks, information technologies improve productivity as well as revenues.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
Credit reporting - the collection of financial information on households and companies - is crucial for the sound functioning of credit markets in Europe.However, credit reporting systems and information collections are still not harmonised.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
Throughout Europe, more and more households are financing their purchases with credit. This development has led to worries that it might result in over-commitment of consumers (over-indebtedness) and cause a rise in the number of households in financial difficulties.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
Household indebtedness is rising all over Europe and especially fast in the new EU member countries. The household debt-to-assets ratio for the Euro area has reached historical levels with 33 percent in 2004 (European Central Bank, June 2006). Indebtedness continues to increase from already historical levels.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
In a market place with increasing variety and complexity of financial products, the consumer's information and education are essential. Empowered European consumers will be able to better compare products and to make better informed financial choices.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
Following the release of the EU Commission's second modified proposal for a Directive on Consumer Credit, the European Credit Research Institute (ECRI) organises on 2 February 2006 morning a Roundtable Discussion.
CEPS - Centre for European Policy Studies 1 Place du Congrès / Congresplein 1000 Brussels
The First Consumer Financial Capability Workshop provides an opportunity to discuss the concept and definition of financial capability as well as methods to measure it. We also discuss the socio-economic determinants of consumers' financial capability as well as related policy and regulatory issues.
The European Credit Research Institute (ECRI) is a think-tank managed by CEPS and has its own board with its own strategy. At present, its funding is based on some combination of research projects and membership fees. ECRI is supported by 10 prestigious members whose primary focus is on payments and consumer loans: